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Accessibility Statement

CNP Assurances undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.

We are actively working to improve the accessibility and usability of our website, and in doing so, we adhere to a large number of available standards and guidelines.

To this end, we are implementing the strategy and actions detailed in its multi-year plan currently being developed.

This accessibility statement applies to the Open CNP site.

Compliance Status

The Open CNP site is in partial compliance with RGAA 4.1.2 due to the non-conformities and derogations listed below.

Tests results

The compliance audit conducted on 27th of november 2025 reveals that the site's compliance rate is 92% :

  • 48 criteria are met
  • 4 criteria are not met
  • 54 criteria are not applicable

Non-accessible content

Several areas of non-compliance are described in this document, some of which were observed over several pages :

  • Some PDF documents accessible from certain pages of the audited sample do not comply with the PDF/UA standard.
  • The hierarchy of headings in all pages of the audited sample is not respected. This non-compliance is due to the cookie acceptance popin on each page.
  • The close button of the cookie acceptance popin does not have an explicit title.

Exemptions for disproportionate burden

No derogation identified

Establishment of this accessibility statement

This declaration was drawn up on 11/27/2025.

The technologies used for the creation of the website are the following :

  • HTML5
  • CSS
  • JavaScript

Web page testing was performed using a combination of the following user agents and screen readers :

  • NVDA with Google Chrome

The following tools were used in the evaluation :

  • Web Developer Toolbar browser extension
  • WCAG browser extension - Contrast checker
  • HeadingsMap browser extension
  • PDF Accessibility Checker (PAC) Software 2024
  • Specific scripts that analyze the DOM of pages

The pages of the site that have been verified for compliance are as follows:

Feedback and contact

If you are unable to access content or a service, you can contact CNP Assurances' accessibility referent to be directed to an accessible alternative or to obtain the content in another form.

E-mail : accessibilite.numerique@cnp.fr

Remedies

This procedure is to be used in the following cases:

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.

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